Better production through networked processes

The competition is stronger than ever. In order to be successful, manufacturers need to demonstrate higher value in the marketplace. Whether by shorter response times, high-quality products or exceptional customer service and relationship maintenance – manufacturers are increasingly required. In order to gain the competitive advantage, manufacturers need flexibility in their processes and must constantly innovate, not only in the market but also in their business processes.

Microsoft Dynamics 365 offers manufacturers a solution that has been developed from the perspective of flexibility and versatility, where business efficiency is paramount and that enables you to innovate to your market strengthen position. In addition, organizations have the flexibility to tailor new growth to their own pace based on the choices and adaptability provided by the Microsoft Cloud. At the same time, they can scale their processes to best meet their business needs worldwide.

Shorter time-to-market

Using the new enhanced user interface, this new release introduces a new concept called “workspaces”, whose goal is to network employees with data and processes to support better decision making newly added workspaces include the Environmental Manager, Operations Manager, Production Manager, and Shop Supervisor.

Material and capacity planning

Optimize production and material planning, forecasts and scheduling. Plan materials and capacities at the same time. Calculate data for availability and delivery commitments. Plan and execute operations and procedures. Use the limited or unlimited planning.

product configuration

Use the product configurator to create individual products with associated bills of material and work processes. The product configuration models can be used directly from sales orders, quotations, purchase orders and production orders.


Microsoft Dynamics 365 for Operations provides manufacturers with distribution requirements Solution that delivers both operational and logistical excellence and the highest level of visibility and control across the supply chain.  

Manage product changes using a formal product change method. With this new function, you have a defined process during the planning and production processes in order to initiate, document, approve and release changes to the product.  

Track items based on stock dimensions, including stock, stock, pallet, storage location, batch, and serial number. Use various warehouse management systems and valuation methods, including FIFO, LIFO, standard price and moving and weighted average.

sales planning

Sales planning is a simple yet powerful tool for making predictions based on historical data. Supported by features from Azure Machine Learning, you can customize the predictions in Microsoft Excel and the values in the
Forecasting models of Microsoft Import Dynamics 365.


Increase customer loyalty by providing relevant, customized service experiences – anytime, anywhere. Give your service staff all the tools and information they need to get customers excited.

Centralize the enterprise-wide management of products and services, including bills of materials, formulas and recipes.

Lean production

Represent manufacturing and logistics processes as production flows. Use Kanbans and Kanban sheets to trigger demand requirements.

 quality management

Improve business processes in terms of quality assurance, quality control and batch traceability. Manage the test procedure. Quarantine Quarantine articles using quarantine.


With Microsoft Dynamics 365, businesses can focus on the things that matter most to their customers, and with the right tools and information to effectively support all sales activities, complete new orders faster, and increase sales.


The marketing features allow you to consistently plan, implement and evaluate campaigns. Talk to customers across different channels, build your pipeline, and reward return on marketing investment.